Terms & Conditions

Last updated: 01/24/2026

Provider: CyberPrime8 - 3 Place Masséna, 06000 Nice, France
Legal contact: legal@cyberprime8.com

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1. Introduction & Acceptance

These Terms & Conditions (the “Terms”) govern your use of cyberprime8.com (the “Site”) and the advisory, executive consultation, coaching, and—where expressly agreed in writing IT governance oversight and high-level operational supervision services provided by CyberPrime8 (the “Services”).

By accessing the Site, booking a session, subscribing to a program, or signing a proposal or Statement of Work (“SOW”), you acknowledge that you have read, understood, and agreed to be bound by these Terms.

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2. Audience

CyberPrime8 primarily serves businesses, executives, and professionals (B2B).

Where advisory or coaching services are purchased by an individual acting outside a professional or commercial activity, mandatory consumer protection provisions may apply where required by applicable law. In all cases, the Services remain advisory in nature and are provided under a best-effort obligation, with no guarantee of results.

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3. Role of CyberPrime8

CyberPrime8 acts solely as an independent strategic advisor.

Nothing in these Terms or any SOW shall be construed as creating an employment relationship, partnership, joint venture, agency, or fiduciary relationship between CyberPrime8 and the Client.

CyberPrime8 has no authority to make binding decisions, enter into contracts, commit expenditures, or act on behalf of the Client unless expressly authorized in writing.

All decisions, approvals, implementations, and risk acceptances remain under the exclusive control and responsibility of the Client.

CyberPrime8 does not assume operational control of the Client’s information systems, personnel, vendors, or security operations.

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4. Order of Precedence

In the event of any conflict:

1. The applicable SOW (scope, pricing, timeline, deliverables) prevails.

2. These Terms govern all legal matters (confidentiality, IP, liability, data protection, law and jurisdiction), unless the SOW expressly overrides a specific clause by reference.

Statements of Work (“SOWs”) are issued on a per-engagement basis and define the specific scope, deliverables, pricing, and timeline applicable to the Services. SOWs are not publicly available on the Site and are provided to the Client prior to or at the start of an engagement.

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5. Scope of Services

CyberPrime8 provides executive-level IT and cybersecurity advisory, coaching, and strategic steering services. CyberPrime8 is vendor-neutral and does not resell hardware or software.

Any operational assistance, governance oversight, or supervision applies only if expressly described in a signed SOW.

CyberPrime8 does not provide by default:

• 24/7 support, monitoring, or incident response

• Managed Security Operations Center (SOC)

• Service Level Agreements (SLAs)

Unless expressly agreed in writing, all Services are limited to analysis, recommendations, prioritization, governance, and decision support.

Non-reliance notice. The Services do not constitute legal, tax, accounting, financial, investment, HR, or regulatory advice. The Client remains solely responsible for compliance, decisions, and implementations.

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6. Online Services & Bookings

Online consultations and coaching sessions are advisory and time-bound.

Sessions are payable in advance at the time of booking. Each session may be rescheduled once with at least 24 hours’ notice.

Cancellations or no-shows with less than 24 hours’ notice, or arrivals more than 10 minutes late, are non-refundable and considered delivered.

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7. Coaching Programs

Coaching outcomes depend on the Client’s availability, participation, and implementation efforts. No results are guaranteed.

Coaching does not include hands-on implementation, system configuration, or vendor execution unless expressly agreed in a separate SOW.

Optional limited operational assistance may be provided upon written request at €180/hour (excl. VAT), billed in 30-minute increments. This does not convert coaching into managed services.

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8. IT Governance Oversight & Operational Supervision (If Applicable)

Where expressly agreed in a signed SOW, CyberPrime8 may provide IT governance oversight and high-level operational supervision, limited to coordination, review, and strategic validation.

CyberPrime8 does not act as a managed service provider unless explicitly stated. No SLA, uptime guarantee, or continuity obligation is implied.

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9. Client Responsibilities

The Client shall provide timely access, accurate information, and required decisions, and shall remain responsible for its systems, personnel, vendors, compliance obligations, and risk acceptance.

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10. Fees & Payment Terms

Unless otherwise stated:

• Invoices are issued in advance and payable within 7 days.

• Late payments accrue interest at the higher of 1.5% per month or the applicable statutory rate.

• CyberPrime8 may suspend Services or withhold Deliverables in case of non-payment.

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11. Intellectual Property

All methodologies, frameworks, tools, and know-how remain the exclusive property of CyberPrime8.

Upon full payment, the Client is granted a non-exclusive, non-transferable right to use Deliverables for internal business purposes only.

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12. Confidentiality

Each party shall protect the other’s confidential information and use it solely for the performance of the Services. Confidentiality obligations survive termination.

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13. Data Protection

CyberPrime8 acts as an independent data controller unless otherwise agreed in a separate Data Processing Agreement (DPA). Each party shall implement appropriate security measures.

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14. Third-Party Services

The Services may rely on third-party platforms or tools governed by their own terms. CyberPrime8 is not responsible for their availability, security, or performance.

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15. Warranties & Disclaimers

The Site and Services are provided “as is”. All warranties, express or implied, are disclaimed to the maximum extent permitted by law.

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16. Limitation of Liability

To the maximum extent permitted by law:

• CyberPrime8 shall not be liable for indirect, incidental, or consequential damages.

• Total liability is limited to the fees paid for the Services during the three (3) months preceding the event giving rise to the claim.

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17. Indemnification by the Client

The Client shall defend, indemnify, and hold harmless CyberPrime8, its directors, officers, employees, and agents from and against any and all claims, demands, damages, losses, liabilities, penalties, fines, costs, and expenses (including reasonable legal fees) arising out of or relating to:

(a) the Client’s decisions, implementations, configurations, or operational actions;
(b) the Client’s failure to follow or properly implement recommendations provided under the Services;
(c) any breach by the Client of these Terms, any SOW, or applicable law;
(d) the Client’s information systems, data, security posture, personnel, contractors, or vendors;
(e) any third-party claim relating to the Client’s business, data, or operations.

This indemnification obligation shall survive termination or expiration of the Services.

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18. Non-Solicitation

During the term of the engagement and for a period of twelve (12) months following its termination, the Client shall not, directly or indirectly, solicit, hire, or engage any employee, contractor, or representative of CyberPrime8 who was involved in the delivery of the Services, without CyberPrime8’s prior written consent.

In the event of a breach of this clause, the Client agrees to pay CyberPrime8 liquidated damages equal to six (6) months of the concerned individual’s average fees, without prejudice to CyberPrime8’s right to claim additional damages where permitted by law.

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19. Force Majeure

CyberPrime8 shall not be liable for delays or failures caused by events beyond its reasonable control.

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20. Governing Law & Jurisdiction

These Terms are governed by French law. The courts of Nice, France have exclusive jurisdiction.

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21. Acceptance

By using the Site or engaging the Services, you acknowledge that you have read, understood, and accepted these Terms.

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The Refund & Cancellation Policy forms an integral part of these Terms and is incorporated by reference. The current version is available at: https://www.cyberprime8.com/refund-policy